{"id":3342,"date":"2024-12-02T14:41:56","date_gmt":"2024-12-02T13:41:56","guid":{"rendered":"https:\/\/reussprivate.li\/?page_id=3342"},"modified":"2026-06-01T12:47:28","modified_gmt":"2026-06-01T10:47:28","slug":"eine-beschwerde-einreichen","status":"publish","type":"page","link":"https:\/\/renard.li\/en_en\/eine-beschwerde-einreichen","title":{"rendered":"Lodge a Complaint"},"content":{"rendered":"

<\/p>\n\n\n\n

You may submit a complaint at any time by telephone, email, or post.\nWhere possible, we kindly ask that complaints be submitted electronically using the form provided below.\nEvery complaint received will be handled with the utmost care and urgency.\nIn all cases, you will receive a response from RENARD Solutions AG within 20 days of submitting your complaint.<\/p>\n\n\n\n

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Complaint Form<\/a><\/div>\n<\/div>\n\n\n\n

Regardless of how the complaint is submitted, please provide contact details through which we may reach you for the purpose of processing your complaint.<\/p>\n\n\n\n

Every complaint received is recorded in a dedicated register and its timely and appropriate handling is tracked accordingly. Where appropriate, complaints are also reported to the competent supervisory authority, the Financial Market Authority Liechtenstein (FMA).<\/p>\n\n\n\n

It is always our goal to reach an amicable solution in the interest of both parties.<\/p>\n\n\n\n

Alternatively, you may address your complaint to the following authorities:<\/p>\n\n\n\n

Contact the management:<\/strong>
E-Mail: info@renard.li
Telefon: +423 239 79 00<\/p>\n\n\n\n

Alternatively, you may send your complaint by mail to:<\/p>\n\n\n\n

RENARD Solutions AG
Industriering 3
9491 Ruggell
Liechtenstein<\/p>\n\n\n\n

By submitting a complaint through any of the channels listed above, you consent to the processing of your personal data for the purpose of handling your complaint.\nWe collect your personal data in order to assign your complaint and to contact you if needed. You consent to the use of your personal data for the investigation and follow-up of your complaint.\nWhere required by supervisory regulations, this may also include the disclosure of your data to third parties, in particular supervisory authorities, arbitration bodies, compensation schemes, or similar entities.\n\nIf you have any questions or require further information, please consult our privacy notice or contact the responsible data protection officer as indicated via this [link] or on our corporate website.<\/p>\n\n\n\n

Of course, you may also submit your complaint to the Liechtenstein arbitration body using the contact details provided below. However, we recommend that you first address your complaint to Reuss Private Access AG.<\/p>\n\n\n\n

Arbitration Board for Financial Services Liechtenstein
Dr. Peter Wolff, attorney at law
Landstrasse 60
Postfach 343
9490 Vaduz
<\/p>\n\n\n\n

Phone +423 220 20 00
Fax +423 220 20 01
info@schlichtungsstelle.li<\/a><\/p>\n\n\n\n

<\/p>\n\n\n\n

Last updated: June 3rd 2026<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Sie k\u00f6nnen eine Beschwerde jederzeit telefonisch, via E-Mail oder postalisch einreichen. Nach M\u00f6glichkeit ist die Beschwerde unter Verwendung des untenstehenden Formulars elektronisch einzureichen. Jede Beschwerde, die uns erreicht wird mit gr\u00f6sster Sorgfalt und Dringlichkeit behandelt. Sie in jedem Fall innert 20 Tagen nach Einreichung einer Beschwerde eine Stellungnahme seitens der RENARD Solutions AG. Unabh\u00e4ngig von […]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":28,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-3342","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t